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Aspects of our service


Our initial call-out charge is £40, which includes the first 20 minutes' labour. After that, we charge £20 for each additional 20 minute period. Our engineer can usually pinpoint the fault within the first 20 minutes, but if more work is required, the most we will charge for diagnosis only is £60. Any costs above £60 will be estimated before continuing, and not incurred without your agreement.

We require payment on completion. We accept cash, cheques and most credit and debit cards.

We may offer alternative payment terms to corporate customers if agreed in advance.

COVID-19 update

We regret that we are currently closed. We are monitoring the coronavirus situation week by week and will issue a further update once we have made a decision on reopening.

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